“Ghost Work chosen as one of the best books of 2019 by the Financial Times’ critics’ picks: Gillian Tett, chair FT editorial board (US): “We have heard a lot of handwringing about how robots will replace humans in the workforce. But there has been woefully little debate about the vast army of all-too-human workers who actually make the digital economy work — from content moderators to security experts. Ghost Work (Houghton Mifflin Harcourt, RRP$27) by Mary Gray and Siddharth Suri provides one of the first in-depth on the ground studies of this world. Their portrait is sometimes damning and always provocative in terms of shining a light on the darker corners of our digital age, and exposing practices that are painfully hard for outsiders to track and all too easy for tech consumers to ignore.”
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“Best books of 2019: Critics Picks, FT writers and guests select their must-read titles.” Financial Times, November 22, 2019